Delivery & Shipping
We are committed to delivering your jewellery orders safely, securely, and on time across Pakistan.
Order Processing
- Orders are processed within Same working day after confirmation.
- You may receive a confirmation call or WhatsApp message before dispatch.
Delivery Time
- Same city (lahore): 1–2 working days
- Other areas: 2–3 working days
- Remote areas may require additional delivery time.
- Delivery may be delayed during public holidays, sales, severe weather, or unforeseen courier issues.
Delivery Charges
- Standard delivery charges.
- 𝐅𝐫𝐞𝐞 𝐒𝐡𝐢𝐩𝐩𝐢𝐧𝐠 𝐎𝐫𝐝𝐞𝐫 𝐀𝐛𝐨𝐯𝐞 𝟒,𝟗𝟗𝟗/-
Cash on Delivery (COD)
- COD is available for eligible orders across Pakistan.
- COD availability may depend on order value, location, and courier coverage.
- For high-value wholesale orders, advance payment or partial payment may be required.
Order Tracking
Once your order has been dispatched, we will provide a tracking number through WhatsApp, SMS, or email. You can use the tracking number to monitor your shipment.
Address & Contact Information
Please make sure your name, phone number, complete address, city, and nearest landmark are correct when placing your order. We are not responsible for delays caused by an incorrect or incomplete address.
Failed Delivery
If a parcel cannot be delivered because of an incorrect address, unreachable phone number, or repeated refusal, additional charges may apply for re-shipping.
Damaged Parcel
Please check the parcel packaging when receiving your order. If the parcel appears damaged or tampered with, contact our customer support as soon as possible and provide photos/videos of the parcel.
Need Help?
For delivery-related questions, please contact our customer support team through WhatsApp or email.